Experience Metrics

Understand and optimize user experience. In one place.

Use AgenticOps to transform network performance into measurable, user-centric outcomes with single-screen visibility across wired, wireless, WAN, and applications.

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Cisco Meraki dashboard showing Experience Metrics: Wireless connections 80%, with "No DHCP response" as primary contributor to failures.

Shift from reactive monitoring to proactive assurance

Fragmented data and siloed tools can overwhelm and frustrate IT teams. Experience Metrics consolidates and measures telemetry from the user's perspective to help ensure consistent digital experiences over any network.

Unified visibility with AI-driven action

Unified cross-domain views

Move from siloed consoles and jumping between pages and tabs. Experience Metrics provides NetOps teams with a single dashboard that aggregates telemetry across wired and wireless LAN, in addition to WAN and applications.

Experience Metrics showing wired and wireless connection rates, along with time to connect and Wi-Fi channel availability.

AI-powered root cause analysis

Experience Metrics transforms fragmented telemetry into real-time, user-centric views of digital experience. It reduces manual troubleshooting by automatically pinpointing specific problems such as authentication, DHCP, and DNS.

Proactive detection

Detect issues before users report them. Experience Metrics continuously measures performance against expectations, allowing for proactive optimization and remediation.

Closed-loop automation

By integrating with Cisco AI Assistant, AI Canvas, and Actions, Experience Metrics closes the loop from insight to diagnosis, to remediation, and turns signals into validated outcomes that make networks more predictable, reliable, and operationally simple.

Real-time measurement, analysis, and remediation. In a few clicks.

See how Experience Metrics streamlines diagnostics to optimize user experience.

Explore Cisco AgenticOps

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AI Assistant

Automate NetOps to help you work faster, safer, and smarter.

Actions dashboard showing an alert that a port is not forwarding traffic due to an access policy

Agentic Actions

Transform network signals into autonomous actions.

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ThousandEyes in the AgenticOps era

Pinpoint the root cause and continuously validate outcomes.

See Experience Metrics in action

Proactively assure end-user experiences

Learn how Experience Metrics and Cisco AgenticOps can help you move from reactively monitoring devices to managing and optimizing end-to-end digital experience.