The Cisco Renewals Manager (700-805 CRM) exam is a 90-minute assessment designed for Renewals Managers to demonstrate their knowledge of the Customer Experience (CX) concepts and tools covered in the Renewals Manager learning maps (Stage 1 and Stage 2). Achieving a passing score on this exam validates the individual's expertise and supports the requirements for Customer Success Practice Maturity.
Partners preparing for the Cisco Renewals Manager exam should complete both Stage 1 and Stage 2 of the Renewals Manager Black Belt Learning Map on the Partner Black Belt Academy. This curriculum provides the foundational knowledge and core competencies required for exam success.