Trials and demos
How to buy

100-140 CCST IT Support

Cisco Certified Support Technician (CCST) IT Support

Schedule exam Learn more about exams

Overview

The Cisco Certified Support Technician IT Support (100-140) exam tests an entry-level candidate's foundational knowledge and skills related to IT support tasks, including queue and time management, documentation, troubleshooting, assisting end users, managing computer components, and identifying security threats.

View CCST IT Support exam topics

Languages

English, Arabic, Chinese, Spanish, French, Japanese, Portuguese

Duration

50 minutes

Price

$US125

Certifications

Cisco Certified Support Technician (CCST) IT Support

Prepare for your exam

Choose training options that work for you—learn the way you want, when you want.

IT Support Specialist career path

The IT Support Specialist career path prepares you for the Cisco Certified Support Technician (CCST) IT Support certification and entry-level roles such as IT End User Support, Help Desk Support, or Computer Support Specialist. Learn skills for assisting end-users, troubleshooting common hardware, software, and connectivity issues, managing operating systems, and identifying security threats to ensure smooth IT operations.

View NetAcad career path

Get the most from your learning journey

Follow exam logistics from A to Z

Discover everything you need to know about scheduling an exam, tracking your status, maintaining your certifications, and more.

Learn more about exams

Be exam ready with help from the experts

Join your Cisco certification learning community to meet fellow learners, get training guidance, find free resources, and reach certification success.

Join the Support Technician certifications community